Privacy Policy

The following Terms and Conditions and Privacy Policy (the “Terms”) govern your access and use of all portions of Maison Rogue’s (“MAISON ROGUE”) website(s) including, without limitation, www.maisonrogue.com, and all content provided therein (the “Website”).

Privacy Notice

MAISON ROGUE may collect both personal information about you as well as information regarding your visit to the Website. MAISON ROGUE collects this information at various points during your visit to the Website including, for example, when you create or manage your MAISON ROGUE account, when you navigate the Website, when you purchase products and/or services, when you contact MAISON ROGUE customer service, and when you subscribe to MAISON ROGUE newsletters, promotions, sweepstakes, contests, and surveys.

Personal information is data specifically about you, which you typically provide on a voluntary basis, and is used to enable MAISON ROGUE to provide the specific product or service you have requested. Personal information includes, among other information, your name, email address, mailing address, billing address, and telephone number.

Unless we expressly state otherwise, MAISON ROGUE may use your personal information for a number of different reasons, including processing your product orders, communicating with you, and improving our services.

MAISON ROGUE will not sell personal information or information regarding your visit to the Website to any third party. MAISON ROGUE may establish business relationships with other persons or entities whom we have determined to be trustworthy. With such partnerships, your information may be shared carefully and sensibly to enhance your shopping experience. These third-party organizations include data processing companies, advertising agencies, and credit reference or fraud prevention agencies. Although we carefully select third-party partnerships, MAISON ROGUE does not own or control the third party’s content or policies.

MAISON ROGUE may also disclose your information: (1) if we determine a violation of the Terms has occurred; (2) if we believe such disclosure is necessary to identify, contract or bring legal action regarding injury or interference with the rights of MAISON ROGUE; (3) to respond to legal process or as otherwise required by law; and (4) to assist us in fraud prevention or investigation.

All credit/debit card transactions on the Website are processed using Shopify Payments, Swipe, and other credit/debit card processing companies. MAISON ROGUE has no control over these companies and therefore cannot guarantee the security of their use and/or storage of your personal information.

Mobile Terms of Service

Last updated: May 15, 2024

The Maison Rogue mobile message service (the "Service") is operated by Maison Rogue (“Maison Rogue”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Maison Rogue’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Maison Rogue through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Maison Rogue. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18449710228 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Maison Rogue mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18449710228 or email hello@maisonrogue.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

By submitting to the Email + SMS marketing form and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from Maison Rogue at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).

MAISON ROGUE takes reasonable care to maintain appropriate safeguards to ensure security and privacy of the information you provide us. MAISON ROGUE is also committed to maintaining the highest levels of security and privacy against fraud. MAISON ROGUE ventures to employ the latest security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe. Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. As a result, MAISON ROGUE does not guarantee or warrant the security of any information you transmit to or from the Website. To further ensure security and privacy, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

You are also encouraged to email our Shopify Plus Agency with any accessibility issues: Exhibea: hello@exhibea.com